Contact Us

Contact Us – Lumakart

We value your time and are committed to providing you with quick, reliable, and friendly support. Whether you have a question, need help with your order, or want to share your experience, we’re just a message away.

📩 Email Us

📞 Call or WhatsApp

Customer Care: +91-98992=31947
(Timings: Mon–Sat, 9:00 AM – 7:00 PM)

📍 Office Address

Lumakart Online Store
123, Market Avenue,
New Delhi – 110001, India

💬 Live Chat

Use the Live Chat feature on our website for instant assistance during working hours.

Frequently Asked Questions (FAQ)

1. How long will my order take to arrive?
We usually ship orders within 24 hours of purchase. Delivery time depends on your location, but typically takes 2–7 working days.

2. How can I track my order?
Once your order is shipped, you’ll receive an email/SMS with your tracking number and a link to track it.

3. Do you offer returns or exchanges?
Yes! We offer a 7-day return policy for unused and undamaged products. Please check our Returns Policy page for details.

4. What payment methods do you accept?
We accept all major credit/debit cards, UPI, net banking, and Cash on Delivery (COD) in select locations.

5. What if I receive a damaged or wrong product?
Contact us within 48 hours of delivery with photos, and we’ll arrange a replacement or refund as per our policy.